![]() ![]() It also has Zapier integration that helps companies connect Chaport to 3,000+ apps without any programming skills.ĮngageBay is an integrated marketing, sales, support, live chat, help desk, and customer relationship marketing (CRM) solution designed to help small to midsize businesses acquire, engage, and convert website visitors into customers. Additionally, it lets users share files or images with website visitors, quickly resolve queries using saved replies and typing insights, and gain visibility into missed/incoming chat metrics and working hours through real-time reports.Ĭhaport comes with an application programming interface (API) that allows businesses to integrate the platform with third-party systems. Key features of Chaport include live chat widget, chatbots, integrations with social networks and messengers, detailed visitor info with custom fields, visitor behavior, pre-chat form, notifications, read receipts, chat transcripts, and Secure Sockets Layer (SSL) encryption.Ĭhaport helps companies automate sales and support and offer help 24/7, send automated chat invitations to clients and get more leads, transfer chats to team members, and customize the chat widget by adding specific colors, texts, or photos. It provides desktop apps for Windows and macOS, a web app for all browsers, and mobile apps for Android and iOS devices, allowing professionals to chat with website visitors, even from remote locations. They are presented in alphabetical order.Ĭhaport is a cloud-based live chat and chatbot solution for websites that also lets businesses communicate with clients across various channels such as Facebook, Viber, and Telegram. Our product list has five applications selected for GetApp's 2021 Category Leaders in Live Chat-an annual ranking of software products-that offer a free plan. Our list only includes live chat apps that offer a free plan that can be used in perpetuity (albeit with certain restrictions). To help determine if a live chat app's free plan will work for your business, GetApp curated the following details for the *free plans offered by five leading live chat apps: Adding users and unlocking features beyond what the free plan includes means making a purchase, likely a monthly or annual subscription. Free software plans typically have a set number of users and limited features. ![]() If your small business is looking to adopt a live chat app for the first time, a free option can help you test out products before committing to a purchase decision.īut before investing time and resources into a free live chat app, it's best to know the terms and conditions that come with it. ![]()
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